Shipping Policy

You just bought your Luamu and of course we want to deliver it to you as fast as possible. We are just as excited for you to use your Luamu as you are.

Luamu Care is based in Meyersdal, Johannesburg South in South Africa.

 

Standard delivery – R75.00 ZAR / FREE (Orders over R450 in South Africa)

International online orders - is approximately $37 USD (expected delivery 7 - 15 days working days). Luamu Care is not responsible for taxes, customs charges and duties levied by the receiving country.

 

Delivery Time

Subject to availability and receipt of payment, orders will be processed within 1 - 3 business days and delivered between 2 - 5 business days. Bear in mind that deliveries are only made on working days (Monday - Friday).

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Luamu Care will contact you via email and provide a revised shipping schedule. A delivery being delayed is not grounds for return or refund.

All orders are dispatched via courier service. Please note that you choose this courier service at your own risk. Once the order leaves our premises we have no control over the courier movements and cannot guarantee they will deliver on any exact date and time.

You will receive email updates of the status of your order.

For any questions regarding your shipping and delivery please feel free to contact us on lulama@luamucare.com

*Please note that shipping times are estimates. Luamu Care is not responsible for shipping courier delays caused by weather or natural disasters.

 

Meet Lulama, LUAMU Founder

Lulama, has been developing her own African concotions for years. 

Because of her hormonal condition - PCOS and her daughter's condition i.e. eczema, she found that the products available in retail didn’t suit them. This led her to try natural ingredients, and she quickly realized the power of them on her skin.

LUAMU was born in 2020 and is the result of the combination of Lulama's condition and interest in natural cosmetics. 

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