Refund Policy

Due to the consumable nature of cosmetics and skincare products, we unfortunately cannot offer returns or refunds on all items purchased through our online store, or at one of our stockists. Additionally, we cannot accept returns on sale items or gifts cards.

However if you are in any way unhappy with a purchase you have made, please do not hesitate to contact us at lulama@luamucare.com.

Meet Lulama, LUAMU Founder

Lulama, has been developing her own African concotions for years. 

Because of her hormonal condition - PCOS and her daughter's condition i.e. eczema, she found that the products available in retail didn’t suit them. This led her to try natural ingredients, and she quickly realized the power of them on her skin.

LUAMU was born in 2020 and is the result of the combination of Lulama's condition and interest in natural cosmetics. 

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